Shipping Policy

Overview

At Wroffy, we ensure quick, secure, and efficient digital delivery of all antivirus software licenses — including AVG and Avast. This Shipping Policy outlines how your digital orders are processed, delivered, and supported.

Order Processing

1. Processing Time

All orders are processed within 24–48 hours of successful payment. Orders placed during weekends or public holidays may experience slight delays.

2. Digital Delivery

After payment confirmation, your license key(s) and download link for AVG or Avast will be sent to the email address you provided during checkout.

3. Confirmation Email

You will receive a confirmation email with your invoice and product details. If not visible in your inbox, please check your spam or promotions folder.

Delivery Issues & Support

4. Non-Delivery

If you do not receive your license key or download link within 24 hours of order processing, contact our support team immediately for assistance.

5. Incorrect Information

Please ensure that your email address and contact information are accurate. Wroffy is not responsible for delays caused by incorrect or incomplete information.

6. Technical Support

Our technical team is available to assist with installation, activation, and troubleshooting of your antivirus software to ensure smooth delivery and setup.

General Information

• All antivirus products are delivered electronically — no physical shipping is involved.
• Delivery time may vary depending on your email provider or network stability.
• Keep your license key safe, as it will be required for future activations.
• Delivery disputes must be raised within 7 days of purchase.