Privacy Policy

Introduction and Commitment to Privacy

At Wroffy, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or purchase our AVG and Avast antivirus solutions.

By using our services, you consent to the data practices described in this policy.

Information We Collect

1. Personal Information

We collect personal information you provide when registering, placing an order, or contacting us. This may include:

• Identification and Contact Data: Name, email address, phone number, mailing address.
• Billing Data: Payment information (handled securely by third-party processors) and billing address.
• Account Data: Login credentials and preferences.

2. Usage and Technical Data

When you visit our website, we automatically collect technical information to improve our services:

• Technical Data: IP address, browser type, device identifiers, and operating system.
• Usage Data: Pages viewed, time spent, and referring website addresses.

How We Use Your Information

Your data is used for the following purposes:

3. Service Provision

• To process and fulfill your orders for AVG and Avast antivirus licenses.
• To manage your account and provide transaction confirmations.
• To provide customer and technical support.

4. Marketing and Communications

• To send important product updates or promotional offers, only if you have opted in.
• You may unsubscribe from marketing emails at any time.

Sharing and Disclosure of Information

5. Third-Party Services

We may share limited information with trusted partners to facilitate essential operations:

• AVG and Avast Vendors: Required data to register and activate your software license (e.g., name or email address).
• Payment Processors: Secure billing services (PayPal, credit/debit processors).
• Legal Obligations: When required by law or to protect Wroffy’s rights and integrity.

Wroffy does not sell or trade personal information to unauthorized third parties.

Data Security and Retention

6. Data Protection Measures

We implement robust technical and organizational safeguards, including SSL encryption, secure servers, and regular audits. While no online transmission is 100% secure, we continuously work to enhance your data protection.

7. Data Retention

We retain personal information only as long as necessary to fulfill legitimate business purposes or comply with legal obligations. Data no longer needed is securely deleted or anonymized.

Your Privacy Rights

You can manage your personal information by contacting us to:

• Access or request a copy of your personal data.
• Correct inaccurate or outdated information.
• Request deletion of your data (subject to legal limits).
• Opt out of promotional communications.